What payment methods may I use?

Sumptuous accepts the following payment options for online purchases:

When placing an order, your billing address must match the information linked to your payment method. If your payment is declined, please contact your bank or financial institution for assistance.

Is my payment secure?

All the transactions made on the sumptuous.us website are secure. The padlock symbol next to the address bar of the page beginning with “https” indicates that you are in a secure setting. Sumptuous has also established specific security measures to protect your personal information from non-authorized access and use. However, you should never consider the transmission of data by Internet to be 100% secure. Any information that you make available online can potentially be recuperated and used by third parties.

Do you accept international credit cards?

We accept international credit cards; however, when placing your order, you must enter the international billing address that is linked to your credit card.

Can I place an order using a bank card that is not my own?

Yes, in this case please indicate the billing address associated with the card.

When will my credit card be debited?

Cards and other payment methods are not debited until an order has been accepted and sent. However, it is possible that your credit card or other payment method may indicate a reserve amount as soon as the order is placed.

Can I use multiple methods of payment?

At this time, we only accept one form of payment per order.

Can I cancel or modify my order?

Orders for items available for immediate purchase cannot be canceled or modified once they have been placed. If you would like to return your item, please refer to our returns and exchange section.

Pre-orders and back-orders that have not yet shipped can be canceled by contacting us.

Made to Order and personalized items, including DIY orders, cannot be canceled or modified. These items are considered final sale and cannot be returned.

Have a question? You may find an answer in our FAQs.